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  • Некоторые метрики заблокированы вашими 
    Тип записи:Публикация,
    Consumer behaviour towards sustainable business practices: insights from baby boomers and X, Y, Z generational segments
    (Al-Farabi Kazakh National University, 2020-12-28)
    This study aims to explore generational differences in consumer attitudes towards sustainable businesspractices of hospitality and tourism firms. The empirical study adopts a quantitative research methodologybased on survey data collection technique using a self-administered questionnaire. ANOVAtests were conducted to determine significant differences between four tested groups. The Tukey HSDtest was used to conduct detailed multiple Post-hoc comparative analysis. Findings suggest that thereis a significant difference between four generations in their attitudes regarding community and naturebasedsustainable business practices of hospitality and tourism companies, while there is no differenceregarding eco-friendly business concepts.This empirical quantitative research advances the generational theory as applied to hotel and restaurantbusiness as well as tourism sectors by exploring behavioral differences and similarities betweenBaby boomers and X, Y, Z generational segments. On the other hand, it contributes empirical evidenceto the holistic knowledge on generational consumer behavior in the under-researched context of Kazakhstan.
    Цитирования (OpenAlex) 1Цитирования (OpenCitations) 1
  • Некоторые метрики заблокированы вашими 
    Тип записи:Публикация,
    Enhancing the professionalism of civil servants: the experience of the OECD countries
    (Al-Farabi Kazakh National University, 2024-09-20)
    Zhuldyz Davletbayeva
    ;
    Bibigul Utepkaliyeva
    ;
    ;
    Zulfiya Torebekova
    Professionalization of official activities is an important link in the process of strengthening the public service and increasing customer focus in relations between the public and private sectors. Time dictates higher demands on the professional and personal qualities of managers and ordinary employees of government agencies. Communication skills, flexibility in decision making, and analytical skills come to the fore. The aim of this article is to study the experience of OECD countries in this area, the main trends in the training and retraining of officials, with the development of recommendations for improving approaches to the professionalization of the state apparatus in Kazakhstan. The study examines and summarizes cases from countries such as the UK, USA, Canada, Japan, France, Lithuania, and Australia. In addition to the educational component, the policy of civil servants professionalization within the OECD countries is based on the meritocracy principles, gender equality, and continuous improvement of skills. Overall, the core principles for improving public service in OECD countries are professional, strategic and innovative. The paper concludes with recommendations aimed at advancing the professionalization of Kazakhstan's state apparatus, drawing on current practices and lessons learned from international best practices. Key words: professionalization, training, retraining, government apparatus, Kazakhstan, OECD.